The Trichotillomania Learning Center (TLC) is a non-profit resource for compulsive hair-pullers & skin-pickers, their families and friends, medical and mental health professionals, and others interested in learning about this often-misunderstood disorder. We hope that you will find our web site helpful in answering many of your questions. We encourage you to contact TLC by phone or mail if you need information or support not found on this site, or if you have any questions regarding our products.
Our contact information
By email:info@trich.org
By standard mail:
TLC
207 McPherson Street, Suite H
Santa Cruz, CA 95060
By phone:
831-457-1004 (between 9 a.m. and 4 p.m. Pacific Time)
info@trich.org
By email:info@trich.org
By standard mail:
TLC
207 McPherson Street, Suite H
Santa Cruz, CA 95060
By phone:
831-457-1004 (between 9 a.m. and 4 p.m. Pacific Time)
info@trich.org
Shipping Information:
Most orders are processed and mailed within 2-3 business days. If you require faster processing, please call or email the office to discuss the options.
Cancellation Policies:
Cancellation Policy Cancellations must be received in writing via email, mail or fax. Voice-mail messages are not valid or accepted. Cancellation deadline dates are as follows:
Up to 30 days prior to the event: TLC will cancel your registration and issue a refund of paid registration fees, minus a $25.00 processing fee.
14 days prior to the event: TLC will cancel your registration and issue a refund of paid registration fees, minus a $60.00 late cancellation-processing fee, regardless of the reason for the cancellation (including medical emergencies).
7 days prior to the event or later: No refunds will be issued, regardless of the reason for the cancellation (including medical emergencies). TLC cannot make exceptions to this policy, as we must prepay most meeting expenses.
Most orders are processed and mailed within 2-3 business days. If you require faster processing, please call or email the office to discuss the options.
Cancellation Policies:
Cancellation Policy Cancellations must be received in writing via email, mail or fax. Voice-mail messages are not valid or accepted. Cancellation deadline dates are as follows:
Up to 30 days prior to the event: TLC will cancel your registration and issue a refund of paid registration fees, minus a $25.00 processing fee.
14 days prior to the event: TLC will cancel your registration and issue a refund of paid registration fees, minus a $60.00 late cancellation-processing fee, regardless of the reason for the cancellation (including medical emergencies).
7 days prior to the event or later: No refunds will be issued, regardless of the reason for the cancellation (including medical emergencies). TLC cannot make exceptions to this policy, as we must prepay most meeting expenses.
